1. Information We Collect

We collect only the information reasonably needed to operate the website, provide the requested service, process support requests, and protect our systems.

Information you provide directly

• Name, email address, and contact details submitted through forms or support messages.
• Order information, selected subscription, transaction reference, and payment status.
• Technical details you voluntarily provide when asking for installation or troubleshooting help.
• Messages, feedback, and other information included in communications with us.

Information collected automatically

• IP address, browser type, device type, operating system, and approximate location.
• Pages visited, referring page, session duration, clicks, and basic website usage data.
• Security logs used to detect abuse, fraud, unauthorized access, or technical problems.
• Cookie identifiers and similar technologies, depending on your browser settings and consent choices.

2. How We Use Information

We may use personal information to:

• Provide, activate, maintain, and support the service you requested.
• Respond to questions, trial requests, billing questions, and technical support messages.
• Process orders, confirm payments, prevent duplicate transactions, and keep business records.
• Improve website performance, navigation, content, security, and customer experience.
• Detect suspicious activity, enforce our terms, and protect users, the website, and our systems.
• Send essential service messages, including activation, security, billing, and policy updates.
• Send promotional messages only where permitted and when you have not opted out.

3. Legal Bases for Processing

Depending on your location and the situation, we process information because it is necessary to perform a contract, comply with a legal obligation, protect our legitimate business interests, prevent fraud, or respond to your consent.

4. Cookies and Analytics

Our website may use essential cookies to keep pages working, remember preferences, protect forms, and maintain secure sessions. We may also use analytics or performance technologies to understand how visitors use the website and to identify technical issues.

You can manage or delete cookies through your browser settings. Blocking essential cookies may affect certain website features, forms, or account-related functions.

5. Payments and Billing Information

Payments may be handled by an independent payment provider displayed during checkout. That provider processes payment credentials under its own privacy and security terms. We generally receive limited transaction information such as payment status, amount, date, transaction reference, and the details necessary to confirm your order.

We do not intend to store complete bank card numbers or sensitive payment authentication details on our website. Do not send complete card details through contact forms, email, or support messages.

6. When We Share Information

We do not sell personal information for money. We may share limited information only when reasonably necessary with:

• Hosting, security, email, analytics, support, and infrastructure providers.
• Payment processors and transaction partners involved in completing an order.
• Professional advisers, authorities, or legal representatives where required by law.
• A successor organization in connection with a lawful merger, acquisition, or business transfer.

Service providers are expected to use information only for the services they perform for us and to apply appropriate confidentiality and security safeguards.

7. Data Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including service delivery, customer support, accounting, fraud prevention, dispute resolution, and legal compliance.

Retention periods vary by data type. When information is no longer required, we may delete it, anonymize it, or securely restrict access where immediate deletion is not technically possible.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include encrypted connections, restricted administrative access, backups, security monitoring, and software updates.

No internet transmission or storage method can be guaranteed to be completely secure. You are responsible for protecting your email account, device, passwords, access details, and any credentials sent to you.

9. Your Privacy Rights

Depending on the laws that apply to you, you may have the right to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent regarding your personal information.

We may need to verify your identity before completing a request. Certain information may be retained where required for legal, accounting, fraud-prevention, or dispute-resolution purposes.

10. International Data Transfers

Our website and service providers may operate in different countries. As a result, information may be processed outside your country of residence. Where required, we use reasonable safeguards intended to protect information during international processing.

11. Children's Privacy

Our services are not directed to children under the minimum age required by applicable law. We do not knowingly collect personal information from children. If you believe a child provided personal information without appropriate authorization, contact us so we can review and remove it where required.

12. External Links and Third-Party Services

Our website may link to external websites, applications, or services that we do not control. Their privacy practices are governed by their own policies. Review the privacy terms of any third-party service before submitting personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, providers, or legal obligations change. The revised version will be posted on this page with an updated date. Material changes may also be communicated through the website or another reasonable method.